1. What are shipping charges?

Invoice Total	Rate
$0 - $30	$4.60
$30.01 - $58	$6.90
$58.01 - $87	$10.26
$87.01 - $116	$12.43
$116.01 - $145	$14.59
$145.01 - $174	$16.87
$174.01 - $202	$18.92
$202.01 - $232	$21.03
$232.01 - $261	$23.09
$261.01 - $290	$24.09
$290.01+	$25.09

2. What is your Return/Exchange Policy?
Sweetest-Sounds is happy to replace an audio keepsake with another selection, or refund the credit card used for its purchase.

To request a Return, please email info@sweetest-sounds.com or call us at 1-888-532-1976.

If you are returning an audio keepsake because it is damaged, defective, or not the correct product, Sweetest-Sounds will refund original shipping costs.

Please note that for all other returns, shipping costs are not refunded.

3. Do you offer a guarantee?
Yes, at Sweetest-Sounds, we stand behind our service, our products and our customers. We offer a 15-day return policy. If, for any reason, you or your gift recipients are not completely satisfied with your gift, we'll exchange it or refund the credit card used for purchase.

4. Can I order by phone instead of over the Internet?
Yes, please send us your Name, phone number and email address using the Contact/Request form located here. We will call you at your convenience.

5. Do you offer wholesale discounts?
Yes, please send us your name, your trade name, address, phone number and email address using the Contact/Request form located here. We will call you at your convenience.

6. Is sales tax applied to my order?
7.75% sales tax will be added to shipping addresses located in California

7. What type of batteries do the audio keepsakes use?
Each device uses 4 AG13 button batteries.